We are the first, first responders

We are committed to answering all 9-1-1 and non-emergency calls with integrity, professionalism and compassion while efficiently dispatching police, fire and emergency medical services. Customer service is essential to our success, so we treat each caller with empathy and respect. Fond du Lac County 9-1-1 always there, always ready.
  • Tornado Warning - A tornado has been sighted or indicated by weather radar. Take shelter immediately.
  • Tornado Watch - Tornadoes are possible. Remain alert for approaching storms. Watch the sky and stay tuned to NOAA Weather Radio, commercial radio or television for information.
  • Severe Thunderstorm Warning - Issued when severe weather has been reported by spotters or indicated by radar. Warnings indicate imminent danger to life and property to those in the path of the storm.
  • Severe Thunderstorm Watch - Tells you when and where severe thunderstorms are likely to occur. Watch the sky and stay tuned to NOAA Weather Radio, commercial radio or television for information.

National Telecommunicators Week

April 13 - 19, 2014

Dispatchers have existed for about as long as the phone has, although they used to be called “switchboard operators” and connected all calls, not just emergency ones. At that time, operators were often the ones who found the best emergency support, provided additional contact information, and even set off the town fire alarm.

When people were granted the ability to dial phone numbers themselves, many screamed out in terror at the loss of the diligent, early-era dispatchers. How could they afford to lose these amazing assets? In brief, they couldn’t. ”Dial 0 for emergencies” was popular until the beginning of 911 history, which became the official emergency response line in 1968.

Dispatchers continue to adapt to new circumstances, implement new technologies, and save countless lives. Today, they are the first line of defense between a frantic population and imminent disaster.

Each year, the second full week of April is dedicated to the men and women who serve as public safety telecommunicators. It was first conceived by Patricia Anderson of the Contra Costa County (Calif.) Sheriff's Office in 1981 and was observed only at that agency for three years. Members of the Virginia and North Carolina chapters of the Association of Public-Safety Communications Officials (APCO) became involved in the mid-1980s. By the early 1990s, the National APCO Organization convinced Congress of the need for a formal proclamation. Rep. Edward J. Markey (D-Mass.) introduced what became H.J. Res. 284 to create "National Public Safety Telecommunicator Week." According to Congressional procedure, it was introduced twice more in 1993 and 1994, and then became permanent, without the need for yearly introduction.